
Powerful data privacy and enhanced productivity for a leading KPO service provider
One of India’s largest BPO/KPO organizations needed to ensure the security of the highly sensitive healthcare data under their management.
Enhance customer satisfaction through secure, frictionless customer experiences. Deploy cross-platform solutions to enable self-service customer account registration, secure logins, and seamless management of consent.
Customer Identity & Access Management (CIAM) is a technology solution that helps organizations manage customer user identity data and access to public-facing applications, to help enhance security and deliver positive digital experiences.
The deployment of CIAM unifies governance of identity and reduces friction during access for external users, making it possible to achieve higher customer satisfaction and retention, besides powerful security outside the organization perimeter.
Enable effortless and secure customer onboarding with guided workflows that reduce friction and elevate user experience. Support seamless social login, enforce strong identity verification through MFA and AMFA, and ensure every new account is validated and protected.

Ensure transparent and compliant customer data management practices with secure capture and storage of consent and complete auditability. Track every change in customer permissions, maintain verifiable consent histories, and strengthen trust while meeting global privacy regulations.

Support rapid growth with an identity platform designed to perform reliably at any scale. Maintain consistent user experiences even during traffic spikes, and protect system stability with intelligent throttling and per-client rate limiting that prevents overload and abuse.

Deliver seamless, unified customer experiences across every touchpoint with flexible integration options. Connect your applications effortlessly using robust APIs, developer-friendly SDKs, and ready-to-use connectors that accelerate deployment and maintain consistent authentication everywhere.
