Customer Identity & Access Management (CIAM)

Enhance customer satisfaction through secure, frictionless customer experiences. Deploy cross-platform solutions to enable self-service customer account registration, secure logins, and seamless management of consent.

  • Self-service customer onboarding
  • Low friction social login reinforced by MFA
  • Streamlined management of customer consent
  • Integration across all customer touchpoints
  • Enhanced customer experiences
Customer Identity & Access Management (CIAM) Product Showcase

What is customer Identity & Access Management (CIAM)?

Customer Identity & Access Management (CIAM) is a technology solution that helps organizations manage customer user identity data and access to public-facing applications, to help enhance security and deliver positive digital experiences.

The deployment of CIAM unifies governance of identity and reduces friction during access for external users, making it possible to achieve higher customer satisfaction and retention, besides powerful security outside the organization perimeter.

Key Features of Akku CIAM

01

Secure Customer Self-Registration

Enable effortless and secure customer onboarding with guided workflows that reduce friction and elevate user experience. Support seamless social login, enforce strong identity verification through MFA and AMFA, and ensure every new account is validated and protected.

  • Intuitive onboarding workflows for quick self-registration
  • Support for social login using all major providers
  • Built-in MFA and adaptive MFA for secure customer user authentication
  • Simplified, low-friction customer sign-up and login experiences
  • Consistent, secure identity creation across all channels
Secure Customer Self-Registration

03

Scalability

Support rapid growth with an identity platform designed to perform reliably at any scale. Maintain consistent user experiences even during traffic spikes, and protect system stability with intelligent throttling and per-client rate limiting that prevents overload and abuse.

  • High-performance identity handling for large user bases
  • Consistent authentication experience during peak loads
  • Per-client throttling to prevent misuse or excessive requests
Scalability

04

Omnichannel Integration

Deliver seamless, unified customer experiences across every touchpoint with flexible integration options. Connect your applications effortlessly using robust APIs, developer-friendly SDKs, and ready-to-use connectors that accelerate deployment and maintain consistent authentication everywhere.

  • Easy integration through REST APIs and SDKs
  • Pre-built connectors for rapid application onboarding
  • Faster go-live with minimal development effort
Omnichannel Integration